Contact Time

Mon - Sat:19.00-20.00

Contact Email

info@globalinnov8.com

Phone Number

1-877-811-2739

 

Customer Service Specialist

Job Description

 

A Customer Support Representative is someone dynamic and friendly with a positive attitude and excellent interpersonal skills that can communicate well verbally through the telephone and in writing, and willing to go the extra mile for our customers.

Responsibilities

 

  • Displays or demonstrates the products or services of the company he works for.
  • Is comfortable in cross-training and is has an assertive work ethic.
  • Be professional and customer service oriented.
  • Must handle multi-tasking well.
  • Must be confident and enthusiastic to the customer.

Qualifications and Requirements

 

  • Excellent people skills and the ability to develop great relationships with our customers.
  • Great attention to detail, and communicates well verbally and in writing.
  • Previous experience in a similar customer service or administration role would be beneficial.
  • Experience providing telephone or email based customer service (minimum 6 months).
  • A positive attitude towards learning new tasks and undertaking any training, adapting to change and multi-tasking.
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